Manager, Customer Energy Management (Large Customers)
Core
Lead strategic account management and customer engagement for municipal, academic, schools, healthcare, and industrial customers to advance electrification and sustainability goals.
Role type
Senior IC manager (strategic account management)
Builds
Integrated customer solutions and engagement programs
Domain
Utility / Energy / Sustainability
Deliverable
product features
Required skills
Strategic account management, team leadership, stakeholder engagement, program delivery, change management, data analysis, regulatory knowledge, process improvement
Preferred skills
Energy systems certification, PMP, people leadership (3-5 years)
Technologies
Data analysis tools, DERs, heat pumps, water heaters
Responsibilities
Lead delivery of exceptional customer experiences and strategic account management; Build trusted relationships with customers and stakeholders; Oversee development of customer programs supporting electrification and climate action; Provide strategic advice on industry trends and regulatory developments; Collaborate to deliver integrated solutions; Lead, coach, and develop a high-performing team
Seniority
Manager, hands-on IC with team leadership
