Customer Support Assistant
Core
Welcoming face and supportive backbone for residents, families, and visitors at an aged care community, providing administrative support and guiding prospective residents.
Role type
Customer Support Assistant (Administrative/Reception)
Builds
Operational efficiency and positive experiences for residents and families at Toongabbie Terrace Care Community
Domain
Aged care / Healthcare
Deliverable
client delivery
Required skills
Administrative support, customer service, rostering management, payroll tasks, record keeping, tour guiding
Preferred skills
Aged care or healthcare experience, proactive task management, teamwork
Responsibilities
Be the first point of contact for residents, families, and visitors; Provide essential administrative support; Assist with guiding prospective residents and families on tours; Manage rostering and payroll tasks; Maintain accurate records
Seniority
Entry-level / Individual Contributor
