Concierge
Core
Greet residents and visitors, provide general assistance, answer phones, manage work requests, and deliver packages at the front desk of a senior living community.
Role type
Front desk concierge
Builds
Front desk operations and resident support services
Domain
Senior living / Healthcare facility
Deliverable
Product features (front desk services)
Required skills
Phone etiquette, email management, package handling, administrative support, customer service, Microsoft Office (Outlook, Excel, Word), independent decision making
Preferred skills
3 months of related experience
Responsibilities
Greet residents and visitors, answer phones, send emails, call residents, take work requests, provide directions, receive and deliver packages, assist with administrative functions, follow up on resident concerns
Seniority
Entry-level to Junior
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