Senior Account Manager-Customer Success
Core
Own relationships with large animal health brand partners, acting as their main point of contact to ensure they maximize Vetcove's technology-enabled supply chain, ecommerce, and sales enablement tools.
Role type
Senior Account Manager (B2B)
Builds
Strategic media plans, campaign execution, and long-term partner relationships for the veterinary software and pet healthcare industry.
Domain
Veterinary software / Pet healthcare / B2B SaaS
Deliverable
client delivery
Required skills
Account management, strategic media planning, project management, data analysis, business review facilitation, presentation design, stakeholder training, requirement gathering, process management
Preferred skills
Experience in emerging startup functions, ability to define new roles
Technologies
Vetcove platform (procurement marketplace, ecommerce, practice management system, analytics tools)
Responsibilities
Act as main point of contact for partner day-to-day communication and account oversight; Leverage data to build strategic media plans and proposals; Project manage strategy implementation and campaign execution; Generate and analyze campaign reporting to provide insights; Lead business reviews and strategic check-ins; Build compelling presentations showing results; Onboard new partners and train stakeholders; Gather partner feedback for product team; Build long-term strategic relationships
Seniority
Senior, hands-on IC