Sr. Director, Product Management (Revenue Products)
Core
Lead strategy, execution, and business performance for HighLevel's top revenue-generating products including Phone/CPaaS, Email, and WhatsApp.
Role type
Senior Director, Product Management (Revenue Products)
Builds
Monetized SaaS products (Phone, Email, WhatsApp) for agencies and businesses
Domain
SaaS / Communications / Revenue Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Product strategy, P&L ownership, Pricing and packaging, Usage-based monetization, Customer experience, Product-led growth, Data-driven decision-making, Cross-functional leadership, Executive communication, Team development
Preferred skills
CPaaS, Telephony, Messaging, Email deliverability, WhatsApp Business, PLG, Self-serve SaaS, Agency workflows, Complex billing systems, High-growth SaaS scaling
Technologies
CPaaS, WhatsApp Business Platform, A2P 10DLC, Metering systems, Wallet systems
Responsibilities
Own product strategy and roadmap for revenue products; Define long-term vision and prioritize investments; Own business performance including revenue, margins, and adoption; Lead pricing and packaging strategy; Drive user experience and product execution; Own product-led growth initiatives; Lead and mentor a team of product managers
Seniority
Senior, hands-on IC with team leadership