Principal Product Manager - Product Catalog
Core
Lead the evolution of a global Product Catalog platform, defining foundational data models, API syndication layers, and internal tools for packaging and launching Twilio products.
Role type
Principal Product Manager (Platform & Data)
Builds
Global product catalog service, NPI launch frameworks, ingestion pipelines, and billing registries.
Domain
SaaS/PaaS, Cloud Infrastructure, Master Data Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SaaS/PaaS product management, Enterprise Platform Data (PIM, CPQ, billing), NPI lifecycle ownership, Architectural Acumen, Ruthless Prioritization
Preferred skills
Catalog Architecture & Monetization, Regulated Catalog Governance
Technologies
Graph databases, Data entity relationships, API schemas, PIM UI tooling
Responsibilities
Architect and execute a comprehensive product roadmap for a centralized, multi-tenant product catalog service; Design, standardize, and scale the end-to-end NPI launch framework; Design developer-friendly API schemas and internal PIM UI tooling; Lead the technical strategy to migrate and ingest legacy configurations and acquired product entities; Act as the strategic bridge between engineering, data infrastructure, finance, sales ops, and Twilio Trust Hub; Collaborate with core Console teams to optimize how high-performance catalog metadata flows into customer discovery workflows.
Seniority
Principal, strategy & mentorship