Customer Support Advisor
Core
Proactive customer-focused sales role specializing in agricultural, construction, and forestry equipment parts and services.
Role type
Territory-based Customer Support Advisor (Sales)
Builds
Brandt parts and service sales for equipment owners
Domain
Agriculture, Construction, Forestry
Deliverable
product features
Required skills
Outbound sales, territory management, CRM usage, parts identification, service scheduling, relationship building, KPI tracking
Preferred skills
Agriculture/Construction equipment industry knowledge, prior sales or account management experience
Technologies
CRM systems
Responsibilities
Conduct outbound calls to offer parts and service information, meet and exceed sales targets, assist customers in identifying parts and service needs, collaborate with service teams to schedule appointments, recommend routine maintenance, maintain accurate customer records, follow up to ensure satisfaction
Seniority
Individual Contributor, Territory Owner