Customer Service Consultant
Hybrid
Core
Provide high-level customer service and support to the sales team, ensuring smooth interactions and driving team success.
Role type
Customer Service Consultant (Sales Support)
Builds
Customer relationships and sales support for beverage retail and hospitality brands
Domain
Retail / Hospitality / Beverage Industry
Deliverable
client delivery
Required skills
Customer service, B2B communication, order processing, quote preparation, issue resolution, logistics process adherence, sales support
Preferred skills
Beverage industry knowledge, autonomy in fast-paced environments, attention to detail
Responsibilities
Respond to B2B enquiries via phone and email, process customer orders, prepare event quotes, resolve customer issues, build relationships across the store network, support general administrative tasks
Seniority
Individual Contributor