Deal Desk Manager
Core
Own end-to-end processing of B2B SaaS deals including quote creation, discount review, and approval routing while automating manual steps.
Role type
Deal Desk Analyst (Revenue Operations)
Builds
Automated deal processing workflows and self-service guardrails for sales reps
Domain
B2B SaaS Revenue Operations / Sales Enablement
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Deal Desk operations, CPQ configuration, Salesforce administration, deal lifecycle management, process improvement, data analysis, AI tooling
Preferred skills
SaaS pricing models (usage-based, ramped), new business vs renewal motion separation
Technologies
Salesforce, CPQ (Dealhub, MonetizeNow), AI tools (Copilot, ChatGPT)
Responsibilities
Process end-to-end deals with minimal escalation, partner with Senior Deal Desk Manager for portfolio coverage, document pain points and propose system improvements, design self-service automation, maintain playbooks and approval matrices, support pricing updates in CPQ, identify patterns in deal data to inform policy
Seniority
Mid-level, hands-on operator
