Guest Service Agent
Based in New ZealandNo visa sponsorship
Core
Front office agent guiding guests through check-in/check-out, managing reservations, and providing local recommendations.
Role type
Guest Service Agent
Builds
Guest arrivals and seamless check-in processes
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Reservation management, guest communication, inventory tracking, administrative support, conflict resolution
Responsibilities
Respond to reservation and guest enquiries via phone and email, manage room inventory and availability, process reservations and booking amendments, assist guests with accommodation requirements, provide administrative support for front office operations