Venue Manager
Core
Lead frontline hospitality teams and drive day-to-day food and beverage operations in a high-volume, fast-paced venue to deliver exceptional guest experiences and commercial outcomes.
Role type
Senior Venue Manager (Hospitality)
Builds
Restaurant and bar service delivery, operational efficiency, and team performance
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Team leadership, rostering and labour planning, commercial metrics management (COGS, productivity), stock management, hands-on service execution, coaching and development
Preferred skills
Experience in high-volume restaurant/pub/bar environments, calm under pressure, strong communication
Technologies
None stated
Responsibilities
Lead a team and frontline hospitality members to deliver exceptional guest experiences; Drive day-to-day food and beverage operations across the restaurant and bar; Manage rostering, labour planning, and workforce optimisation; Monitor and improve key commercial metrics including labour costs, productivity, stock management, and COGS; Maintain high standards of service, presentation, safety, and compliance; Coach and support team members to build capability and engagement; Partner with the Venue Manager to identify opportunities for continuous improvement; Be a visible presence during busy trading periods supporting service delivery
Seniority
Senior, hands-on IC