Remote Travel Specialist
Core
Guide clients through every stage of their journey, assisting with travel arrangements, booking modifications, cancellations, and resolving challenges to ensure a seamless experience.
Role type
Travel Specialist (Customer Service)
Builds
Travel itineraries, booking modifications, and client support services
Domain
Travel & Tourism
Deliverable
client delivery
Required skills
Customer service, travel industry knowledge, attention to detail, organizational skills, proficiency with booking tools, communication (written and verbal)
Responsibilities
Respond to client inquiries across email, phone, and messaging; support clients with booking modifications and cancellations; provide accurate information on destinations and travel documentation; follow up to confirm plans and gather feedback; address client concerns with empathy and efficiency.