Head of Client Management
Core
Lead Gemba's Client Management division, overseeing delivery of high-quality, insight-led work for sports and entertainment clients while driving commercial outcomes and team growth.
Role type
Senior leadership (Head of Division)
Builds
Client partnerships, commercial outcomes, and high-performing teams
Domain
Sports and Entertainment / Marketing & Insights
Deliverable
client delivery
Required skills
Client portfolio leadership, stakeholder management, strategic thinking, financial acumen, team development, business development
Preferred skills
Passion for sport/entertainment, agency/consultancy business model experience
Technologies
N/A
Responsibilities
Lead senior client relationships and act as a trusted advisor; oversee delivery of insight-led work; coach and develop teams in Sydney and Melbourne; drive revenue, resourcing, and growth plans; lead business development and major pitches; contribute to broader business strategy.
Seniority
Senior, hands-on IC with leadership scope