Staff Product Manager - Conversational AI
Core
Scale Addri, an AI-powered conversational assistant, from a support prototype into the primary in-app interface for shopping, credit management, and payments.
Role type
Staff Product Manager (Conversational AI)
Builds
Unified conversational interface for customer shopping, credit, and payment flows
Domain
Fintech / Conversational AI
Deliverable
production ML models
Required skills
LLM product scaling, AI evaluation frameworks (test sets, LLM-as-a-judge), RAG, embeddings, prompting, tool-use, trust & safety guardrails, bilingual product management
Preferred skills
Native Colombian Spanish fluency, hands-on AI tool usage, strategic roadmap planning
Technologies
LLMs, RAG, embeddings, prompting frameworks
Responsibilities
Launch in-app assistant to drive AI resolution rates and CSAT; Deploy conversational shopping and banking flows; Build evaluation foundations and quality gates; Partner with Risk/Legal on grounding and compliance; Deliver business case for cost savings and conversion impact
Seniority
Staff, hands-on IC
