Director, Product Management
Core
Establishing a cohesive product vision and strategy for PayPal's AI Assistant platform, balancing innovative design with technical implementation and regulatory requirements.
Role type
Director, Product Management (AI Assistant)
Builds
AI Assistant platform features and innovations for PayPal's global consumer and merchant network
Domain
Financial services / Payments / Artificial Intelligence (LLMs/Assistants)
Deliverable
production ML models | product features
Required skills
Product strategy development, cross-functional leadership, architectural roadmap influence, customer experience prioritization, data-driven decision making, product profitability management, stakeholder alignment
Preferred skills
AI/ML technologies understanding, assistant and LLM application experience, payments/financial services domain knowledge, e-commerce experience, customer service channel knowledge
Technologies
LLMs, AI assistants, analytics tools, market research platforms
Responsibilities
Define and execute product strategy for the AI Assistant, own end-to-end product lifecycle from ideation to launch, conduct market and competitive analysis, collaborate with engineering and data science teams, utilize data to optimize platform performance, present vision and metrics to senior leadership
Seniority
Director, strategic leadership & team management