Principal Product Manager - Customer Activation
Core
Leading the design and scaling of AI-powered conversational banking experiences to drive new customer activation for cross-border transfers.
Role type
Principal Product Manager (AI & Customer Activation)
Builds
Agentic AI assistants, conversational transfer flows, and route-specific product experiences for global customers.
Domain
Fintech / Cross-border payments / Conversational AI
Deliverable
product features
Required skills
AI/ML product strategy, conversational UX design, funnel analysis, A/B testing, stakeholder management, technical understanding of LLMs, roadmap planning, cross-functional leadership
Preferred skills
Design skills, experience with non-deterministic products, qualitative design testing
Technologies
LLMs, API integrations, MCPs
Responsibilities
Define vision and roadmap for AI assistant and route-by-route activation strategies, drive product launches and scale to millions of users, collaborate with engineering and regional teams, manage diverse stakeholders, lead without authority.
Seniority
Principal, hands-on IC with strategic scope