Senior Solutions Engineer, Observe
Core
Serve as the primary technical resource for the Sales team to drive technical closure of sales opportunities by demonstrating the value of Observe, a SaaS observability platform, to prospective customers.
Role type
Senior Solutions Engineer (Sales Enablement)
Builds
Observe (SaaS observability platform for troubleshooting distributed applications)
Domain
SaaS / Observability / Cloud-Native Infrastructure
Deliverable
product features
Required skills
Technical discovery and presentation, Proof of Concept (POC) design and management, cloud-native technologies (Kubernetes, Docker, Microservices), major cloud platforms (AWS, Azure, GCP), modern Observability concepts (metrics, logging, tracing), tools (Prometheus, OpenTelemetry, Grafana, ELK Stack)
Preferred skills
Selling to Developer, DevOps, and SRE personas, experience in high-growth Observability or APM companies
Technologies
Prometheus, OpenTelemetry, Grafana, ELK Stack, Kubernetes, Docker, AWS, Azure, GCP
Responsibilities
Conduct in-depth technical discovery sessions with prospects, Design and manage Proof of Concepts (POCs), Partner with Account Executives to execute technical sales strategies, Provide feedback on product capabilities to Product and Engineering teams, Develop technical sales collateral and deliver training to the Sales organization
Seniority
Senior, hands-on IC
