Customer Service Consultant
Core
Provide exceptional face-to-face and phone customer service, assist with in-branch transactions, and promote financial products.
Role type
Customer Service Consultant
Builds
Banking transactions and customer relationships
Domain
Banking
Deliverable
product features
Required skills
customer service, relationship building, verbal communication, written communication, prioritization, sales
Preferred skills
FSRA Tier 2 accreditation
Technologies
Bank Australia APP
Responsibilities
Provide exceptional customer service to meet banking requirements, assist with cash deposits and withdrawals, educate customers on online banking and mobile apps, identify opportunities to market financial products, promote the bank through volunteer programs.
Seniority
Individual Contributor
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