Service Advisor
Core
Primary contact for customers regarding repair and maintenance work on trucks, scheduling service from counter to workshop.
Role type
Service Advisor
Builds
Repair and maintenance services for Volvo, UD, and Mack trucks
Domain
Commercial vehicle dealership
Deliverable
client delivery
Required skills
mechanical aptitude, scheduling, customer service, time management, organizational skills, communication, software adaptability
Responsibilities
Act as primary contact for customers, schedule repair and maintenance work, provide exceptional customer service, coordinate between service counter and workshop
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