Workplace Concierge (WA)
Core
Serve as the primary contact for client-facing workspaces and internal events, ensuring a comfortable and productive environment for employees and visitors across Perth sites.
Role type
Workplace Concierge
Builds
Client-facing service experiences, seamless event delivery, and optimized workplace operations
Domain
Corporate facilities management and hospitality
Deliverable
product features
Required skills
Customer service, stakeholder relationship management, multi-tasking, verbal and written communication, C-suite engagement, Microsoft Office proficiency, time management, self-motivation, organization, solution-focused problem solving
Preferred skills
Experience in hospitality or customer service, ability to work unsupervised
Technologies
Microsoft Office suite
Responsibilities
Provide welcoming experiences and customer service, represent the brand professionally, maintain safety cultures and report hazards, reset meeting rooms and resolve equipment issues, monitor assigned commercial sites, manage process documents, follow up on cleaning and maintenance work orders, support client events, nurture online community engagement, manage mailboxes, facilitate site tours, and consider sustainability in decision-making
Seniority
Individual Contributor
