Ecommerce Manager
Core
Lead the growth strategy, customer acquisition, engagement, and conversion initiatives to drive sustainable revenue and build a significant digital revenue channel for Simba's ecommerce platform.
Role type
Senior Ecommerce Growth Manager
Builds
Digital revenue channel and ecommerce platform
Domain
Home textiles / homewares / hospitality
Required skills
Ecommerce strategy, digital marketing (email, SEO, paid media), sales budgeting and forecasting, CRM and marketing automation, data analytics, stakeholder management
Preferred skills
B2B environment experience, home textiles/homewares/hospitality industry experience, AI and automation implementation
Technologies
CRM, ecommerce platforms, marketing automation platforms, AI tools
Responsibilities
Develop and deliver yearly eCommerce strategy across owned and marketplace channels; increase traffic, engagement, and conversion through digital marketing initiatives; own the end-to-end site experience including product search, navigation, and customer service feedback loops; manage promotional campaigns and digital merchandising; partner with IT, operations, and product teams to improve the platform; monitor and report on ecommerce performance metrics; build and implement customer engagement programs utilizing AI and automation.
Seniority
Senior, hands-on IC