Casual - Guest Service Agent
Based in New ZealandNo visa sponsorship
Core
Frontline guest service agent responsible for check-ins, check-outs, and resolving guest inquiries to ensure a positive stay experience.
Role type
Guest Service Agent
Builds
Guest check-in/check-out processes and personalized guest experiences
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Guest relations, reservation management, conflict resolution, multi-channel communication, local knowledge
Responsibilities
Welcome guests and manage check-in/check-out processes, handle guest inquiries and resolve issues, process reservations and special requests, provide local attraction and dining recommendations