Service Account Representative (Key Account Management)
Core
Selling OTIS lift and escalator maintenance products and services to key accounts to grow the Service business.
Role type
Key Account Representative (Sales)
Builds
Service sales revenue and unit growth for the maintenance portfolio
Domain
Elevator and escalator manufacturing and service
Deliverable
product features
Required skills
Frontline sales, key account management, business acumen, stakeholder influence, relationship building, data analysis
Preferred skills
Elevator and escalator industry experience
Technologies
Mobile applications, computer-based reporting systems (Word, Excel, Email, Internet, database management)
Responsibilities
Achieve service sales targets, provide value-based account management, maintain regular face-to-face contact with customers, provide forecasts and reports, achieve in-warranty conversion targets, deliver customer presentations, act as a facilitator between customers and operations, support modernisation sales
Seniority
Mid-level, individual contributor