Contact Centre Weployee
Hybrid · AustraliaNo visa sponsorship
Core
Full-time contact centre agent handling high-volume customer interactions via phone, email, and chat.
Role type
Contact Centre Agent
Builds
Customer service interactions for various brands
Domain
Customer Service / Contact Centre
Deliverable
client delivery
Required skills
High-volume phone handling, customer centric mindset, resilience, exceptional verbal and written communication
Preferred skills
None stated
Technologies
None stated
Responsibilities
Answer calls, emails, and chats; achieve key metrics including handling time, quality, and customer satisfaction
Seniority
Entry-level to Junior