CareerPlan

Executive Manager, Broker Experience

Sydney, New South WalesFull-time2026-11-03 → 2026-11-11
Hybrid

Core

Lead market execution and distribution strategy for Commercial and Personal Injury Insurance across national and state teams.

Role type

Senior IC Executive Manager (Broker Experience)

Builds

Broker engagement programs, sales capability, and portfolio growth strategies

Domain

Insurance (Commercial & Personal Injury) + Intermediated Markets

Deliverable

product features

Required skills

Commercial performance delivery, broker segmentation, sales discipline development, Voice of Customer analysis, stakeholder partnership, regulatory compliance

Preferred skills

Experience with Connect360 and portfolio insights tools, Australian broker landscape knowledge

Technologies

Connect360, CRM tools

Responsibilities

Lead execution of intermediated distribution priorities, refine broker segmentation and engagement programs, translate Voice of Customer findings into improvements, optimize portfolio insights for broker engagement, coordinate broker communications and tenders, develop team sales capability and performance measures

Seniority

Senior, hands-on IC