Revenue Operations Manager
Core
Operational partner for the Solutions & Services team, aligning people, processes, and systems to support high-impact engagements like branded template creation and custom video production.
Role type
Revenue Operations Manager (Solutions & Services)
Builds
Operational frameworks, automation workflows, capacity planning models, and reporting dashboards for the Solutions & Services team.
Domain
SaaS / AI Video Platform / Professional Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce administration, SQL query writing, automation tooling (Zapier/Workato), process design, data analysis, capacity planning, cross-functional collaboration
Preferred skills
Professional services/consulting operations, Post-Sales/CSOps experience, Pre-Sales exposure, Planhat or similar CS platform experience, data warehouse (Snowflake/BigQuery) or BI tool experience
Technologies
Salesforce, Planhat, Zapier, Workato, Snowflake, BigQuery, Omni, Looker, Tableau
Responsibilities
Design and maintain engagement tracking frameworks; build and maintain automation workflows; own and administer the core tech stack; build and maintain capacity planning models; design and own the reporting layer; collaborate on recurring analytical asks; ensure continuous alignment of data across the RevOps stack; align with SalesOps and CSOps for handoff processes.
Seniority
Mid-level, hands-on IC