Customer Insights Partner
Core
Partner with enterprise customers to transform workforce health, safety, and wellbeing data into strategic insights for C-level executives.
Role type
Senior Customer Insights Partner (Enterprise Account Management)
Builds
Evidence-based insights and expansion opportunities for P&C leaders, CFOs, and CEOs
Domain
Enterprise workforce health, safety, and wellbeing (WHS)
Deliverable
dashboards & analysis
Required skills
Enterprise account management, C-level stakeholder management, data analysis, AI output refinement, commercial instincts, executive communication
Preferred skills
Management consulting background, senior HR/Risk/WHS experience, valid driving licence
Technologies
AI tools (Claude, Gemini)
Responsibilities
Manage a portfolio of ~40 enterprise accounts, prepare evidence-based insights for senior leaders, identify and qualify expansion opportunities, hand off sales leads
Seniority
Senior, hands-on IC with strategic focus
