Client Care Administrative Assistant (Part-time & Full-time roles available)
Core
Administrative and operational support for a multidisciplinary mental health clinic, managing intakes, scheduling, and service quality.
Role type
Client Care Administrative Assistant
Builds
Clinic operations and service delivery for mental health clients
Domain
Mental health / Allied health
Required skills
Scheduling and intake management, Regulatory compliance (NDIS, Medicare), Stakeholder communication, Resource management, Risk mitigation, Service quality auditing
Preferred skills
Leadership and team motivation, Continuous improvement, Adaptability in fast-paced settings
Technologies
NDIS, Medicare
Responsibilities
Coordinate intakes, triage, and appointment scheduling; Monitor service quality through audits and feedback; Manage staff schedules and facilities; Communicate with clients, families, and referrers; Identify and mitigate service delivery risks.
Seniority
Mid-level, supervisory/managerial