Head of GTM Systems & AI
Core
Build and optimize the internal AI operating model and GTM tech stack (Salesforce, marketing automation, CS tools) to act as a force multiplier for sales, marketing, and customer success functions.
Role type
Head of GTM Systems & AI (Strategy & Operations)
Builds
Scalable AI agents, automated workflows, and the long-term design of the commercial tech stack.
Domain
Enterprise SaaS, Go-to-Market (GTM), Revenue Technology, AI/LLMs
Deliverable
production ML models | product features | infrastructure
Required skills
GTM systems architecture, agentic/AI workflow design, vendor management, strategic alignment, change management, data-driven prioritization, executive communication
Preferred skills
Deep Salesforce fluency, experience in technical product management or consulting
Technologies
Salesforce, LLMs, AI agents, marketing automation, CRM, CS tooling
Responsibilities
Own the internal AI operating model (skills, evals, cost, ROI); Lead and coach five senior ICs; Drive adoption of new GTM capabilities; Run end-to-end vendor management; Define KPIs and measure impact on pipeline and revenue.
Seniority
Senior, hands-on IC with strategic leadership