Enterprise Customer Onboarding Manager
Core
Guide highest-ARR global brands through enterprise-scale digital transformations, ensuring they view Bynder as a strategic ally for content governance and ecosystem connectivity.
Role type
Senior Enterprise Customer Onboarding Manager (Implementation & Strategy)
Builds
Enterprise DAM implementations, AI-powered content orchestration workflows, and cross-functional ecosystem connectivity for global brands.
Domain
SaaS / Digital Asset Management (DAM) / Enterprise Content Strategy
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise implementation management, API/integration architecture, Strategic AI adoption, Taxonomy & metadata governance, C-level stakeholder advisory, Project portfolio management
Preferred skills
German or French fluency, Experience with Kantata/Mavenlink, Jira, Salesforce
Technologies
DAM platforms, AI Agents, APIs, SDKs, Kantata, Jira, Catalyst, Salesforce
Responsibilities
Lead complex enterprise implementations across multiple stakeholders and workstreams; Conduct workshops to advise on taxonomy and governance models; Drive adoption of AI tools for workflow automation; Influence Net Retention targets and identify expansion leads; Act as internal product champion to resolve implementation issues; Orchestrate resources and maintain project data hygiene.
Seniority
Senior, hands-on IC with strategic autonomy
