Sales & Service Specialist
Core
Manage existing customer accounts and drive sales for custom printed packaging solutions.
Role type
Account Management & Sales Specialist
Builds
Custom printed packaging products for businesses
Domain
Packaging manufacturing / B2B sales
Deliverable
product features
Required skills
Account management, sales target achievement, solution recommendation, quote preparation, order processing, cross-selling, relationship building, high-volume communication
Preferred skills
Experience in internal sales, call centre, or customer service roles
Responsibilities
Build relationships with customers across hospitality, retail, corporate, and event channels; achieve monthly sales targets; manage high-volume customer contact via phone and email; prepare accurate quotes and manage the order lifecycle; identify opportunities to cross-sell and upsell packaging solutions; support new customer onboarding.
Seniority
Individual Contributor
