Training and Development Officer
Core
Managing staff and resolving escalated customer service inquiries while liaising with the Despatch team.
Role type
Customer Service Team Member with staff management responsibilities
Builds
Customer service operations and staff support
Domain
Logistics / Customer Service
Deliverable
client delivery
Required skills
staff management, conflict resolution, multi-tasking, written communication, verbal communication
Responsibilities
managing staff, resolving escalated customer service inquiries, liaising with the Despatch team
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