Executive Manager, Key Accounts
Core
Lead the national Key Accounts function for Workers Compensation, shaping retention and profitable growth across high-value customer and broker portfolios.
Role type
Senior IC executive manager (key accounts)
Builds
Strategic account management plans and growth strategies for Workers Compensation clients
Domain
Insurance (Workers Compensation) + Commercial Strategy
Required skills
Business strategy development, Commercial acumen, People leadership, Stakeholder management, Negotiation, Portfolio management, CRM utilization, Market knowledge (General and Workers Insurance)
Preferred skills
Experience in intermediated markets, Underwriting knowledge, Cross-functional collaboration
Technologies
CRM tools, Business intelligence platforms
Responsibilities
Develop and execute Key Account strategy using data-led targeting, Lead and coach the national Key Accounts team, Build senior relationships with brokers and clients, Lead national retention and growth strategies including tenders and client service plans, Use business intelligence to inform commercial decisions, Work across Portfolio, Underwriting, Claims and Distribution to resolve issues