Team Leader - Account Manager, Broking
Core
Lead, mentor, and develop account management professionals across multiple insurance lines while managing a small portfolio of complex clients to ensure exceptional service and operational excellence.
Role type
Senior IC people manager (account management)
Builds
Insurance placement solutions and client retention strategies
Domain
Insurance brokerage / Risk management
Deliverable
client delivery
Required skills
Team leadership and mentorship, Strategic planning, Operational oversight, Client relationship management, Market intelligence analysis, Regulatory compliance, Cross-functional collaboration, Data-driven decision making, Process improvement, Negotiation
Preferred skills
Insurance broker licenses or certifications
Technologies
Workflow and placement tools
Responsibilities
Lead, mentor, and develop account managers across multiple lines of insurance; Oversee daily operations for insurance placement and client account management; Manage a small portfolio of complex client accounts; Drive strategic initiatives to improve workflow efficiency and client satisfaction; Monitor market trends and regulatory changes; Foster a culture of accountability and commercial excellence.