Founding Technical Account Manager - USA
Core
Own a book of accounts to drive renewals, expansion, and value realization for existing customers of a realtime AI inference platform.
Role type
Founding Technical Account Manager
Builds
Consumer-facing AI applications (speech models, LLMs, modular APIs)
Domain
Artificial Intelligence / Realtime Inference
Deliverable
client delivery
Required skills
Account management, contract negotiation, technical product knowledge, multi-account prioritization, CRM proficiency, stakeholder communication
Preferred skills
AI tool usage, small team adaptability
Technologies
CRM, AI tools
Responsibilities
Own renewals across the book of accounts, pursue growth opportunities within existing customers, act as a trusted technical point of contact for troubleshooting, build relationships with technical users and decision-makers, track account health signals, run business reviews, use AI tools for efficiency, and relay customer feedback to Product and Engineering.
Seniority
Senior, hands-on IC
