Team Lead – Inside Sales/Account Manager | Building Products & Materials
Core
Lead a team of Internal Account Managers to grow customer relationships, improve efficiency, and identify new business opportunities for building products and materials.
Role type
Team Lead – Inside Sales/Account Manager
Builds
Customer accounts, sales pipelines, and operational processes for a building supplies retailer
Domain
Building Products & Materials / Retail
Deliverable
product features
Required skills
Team leadership, account management, sales strategy, quoting and order processing, performance monitoring, process improvement
Preferred skills
Background in sales, estimating, construction, property development, or engineering
Responsibilities
Lead, coach and develop a team of Internal Account Managers; Grow existing customer accounts and develop new business; Oversee cross-branch quoting, order processing and quote follow-up; Manage incoming phone and web enquiries; Monitor sales performance, KPIs and quote conversion; Work with Field Sales and branches to improve processes; Help shape the structure and future direction of the Inside Sales team