Global Head of Solutions Engineering
Core
Build and lead a global Solutions Engineering organization to drive technical wins in complex enterprise evaluations and deepen post-sales adoption of an AI-native platform.
Role type
Founding Head of Solutions Engineering (Pre-sales & Post-sales)
Builds
Global SE team structure, operating models, and repeatable technical engagement motions for enterprise customers.
Domain
Enterprise AI / AI Agents / SaaS Platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Building and scaling customer-facing technical functions, recruiting and developing technical talent across regions, owning GTM outcomes, pre-sales technical execution, post-sales adoption strategies, enterprise architecture, integrations, security, governance, AI systems, business judgment, hands-on leadership
Preferred skills
Experience with AI agents, model selection, prompting, context management, tool use, retrieval, evaluations, reliability, latency, cost optimization, API design, cloud architectures
Technologies
AI agents, LLMs, APIs, cloud architectures, enterprise systems
Responsibilities
Define global vision and operating model for Solutions Engineering; scale the team across multiple regions; lead complex enterprise technical evaluations; partner with Sales and Customer Success to drive adoption; build reusable playbooks and reference architectures; coach SEs on AI and architecture decisions.
Seniority
Executive, founding player-coach