Senior Strategic Implementation Specialist - Americas (West)

🌐 Remote💼 Full-time🗓 2026-08-14 → 2026-09-26

Core

Managing and executing end-to-end implementation of Ashby's solution for new Enterprise customers to ensure a strong foundation and expedited time to value.

Role type

Senior Implementation Specialist (Professional Services)

Builds

Customer onboarding and adoption of B2B SaaS CRM solutions

Domain

B2B SaaS / Customer Success / Professional Services

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

Project management, complex B2B SaaS product knowledge, change management, cross-functional collaboration, critical thinking, process improvement, data-driven decision making

Preferred skills

Ashby or ATS experience, coaching skills

Technologies

B2B SaaS platforms, configurable workflows, integrations

Responsibilities

Develop and execute implementation plans, manage concurrent complex projects, advise customers on best practices, partner with cross-functional stakeholders, navigate change management processes

Seniority

Senior, hands-on IC

Sourced via ashby · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About Ashby

Series B50 Employees

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.