Service Advisor – BYD Windsor
Core
Front-desk coordinator managing customer appointments, work orders, and maintenance workflow for an electric vehicle dealership.
Role type
Service Advisor
Builds
After-sales maintenance services and new vehicle handovers for BYD customers
Domain
Automotive / Electric Vehicles
Deliverable
client delivery
Required skills
Appointment scheduling, work order management, warranty policy implementation, parts ordering coordination, customer issue resolution, pre-delivery inspection support
Preferred skills
Familiarity with BYD or Toyota operations, automotive repair experience
Technologies
Dealership management systems
Responsibilities
Receive customers and prepare work orders, coordinate maintenance progress, handle vehicle delivery and return processes, follow up on customer satisfaction, order special parts, support pre-delivery inspections
Seniority
Mid-level, hands-on IC