Customer Care Consultant - Mackay QLD
On-site
Core
Answering customer enquiries via phone and email, managing orders, and resolving issues to deliver an outstanding customer experience.
Role type
Customer Care Consultant
Builds
Customer support interactions and resolved order issues
Domain
Retail / Customer Service
Deliverable
client delivery
Required skills
Customer service experience, communication, problem-solving, attention to detail, relationship building, administrative tasks
Responsibilities
Answering enquiries via phone and email, managing customer enquiries and resolving issues, following up on orders, investigating and escalating issues, supporting administrative tasks