Mitarbeiter:in im Kundensupport (m/w/d) - Vollzeit 40h oder Teilzeit 20h
Core
Answering customer inquiries about products via phone, email, and ticket systems; optimizing support processes; handling orders across sales platforms; managing the buyback process; creating customer analysis reports.
Role type
Customer Support Specialist
Builds
Customer support operations and order management for a startup
Domain
E-commerce / Retail
Deliverable
dashboards & analysis
Required skills
Phone communication, Email communication, Ticket system management, Order management, Buyback process management, Data analysis, MS Office, Online marketplace experience (Amazon, eBay, Kaufland) (via careerplan.io/jobs/2446099-mitarbeiterin-im-kundensupport-mwd-vollzeit-40h-oder-teilzeit-20h-at-myswooop-gmbh)
Preferred skills
Commercial training, Previous customer support experience, Technical affinity