Guest Service Agent
Core
Front desk agent responsible for guest check-in/check-out, reservations management, and promoting hotel amenities.
Role type
Guest Service Agent
Builds
Guest experiences and hotel occupancy
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest account management, Reservation handling, Local knowledge, Multi-tasking, Shift flexibility
Preferred skills
Hotel front desk experience, Team collaboration, Pressure management
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