Customer Marketing Manager
Core
Champion customer advocacy by creating stories, campaigns, and content that highlight the value of Cohere's AI solutions to drive retention and growth.
Role type
Customer Marketing Manager
Builds
Customer stories, marketing campaigns, case studies, and content for blogs, social media, and sales enablement.
Domain
Artificial Intelligence / Large Language Models
Deliverable
product features
Required skills
storytelling and writing, campaign execution, project management, cross-functional collaboration, data analysis, dashboard development
Preferred skills
experience with HubSpot, Salesforce, Google Analytics, passion for AI
Technologies
HubSpot, Salesforce, Google Analytics
Responsibilities
Engage with key customers to uncover success stories; Create unique events to support customer education; Source speaking opportunities for customers; Craft compelling case studies and testimonials; Design and execute marketing campaigns centred around customer stories; Track and analyze campaign performance; Develop dashboards to monitor customer engagement metrics.
Seniority
Mid-Senior, hands-on IC
