Customer Marketing Manager, Enterprise and Digital Natives
Core
Develops and publishes customer stories demonstrating how enterprise and digital native organizations deploy frontier AI, translating technical implementations into narratives for executives and builders.
Role type
Customer Marketing Manager (B2B Content & Storytelling)
Builds
Customer case studies, executive spotlights, film scripts, and co-marketing assets for OpenAI's enterprise and digital native segments.
Domain
Artificial Intelligence / Enterprise Software
Deliverable
product features
Required skills
B2B content marketing, technical writing, stakeholder management, project management, narrative development, cross-functional collaboration
Preferred skills
Experience with enterprise customers, familiarity with AI/ML concepts, multimedia content production
Technologies
None explicitly listed
Responsibilities
Own end-to-end customer story development from intake to publication, conduct interviews with technical and business stakeholders, prioritize high-impact use cases, coordinate review cycles with GTM and Legal, support film and multimedia content production, translate complex technical workflows into clear business narratives
Seniority
Mid-Senior (5–8+ years experience)
