Service Operations Administrator
Core
Provide administrative, operational, and transactional support to ensure efficient delivery of service operations, accurate financial and procurement processing, and seamless coordination across internal teams, vendors, and customers.
Role type
Service Operations Administrator
Builds
Service operations execution, financial accuracy, and operational controls
Domain
Building services and facility management
Required skills
Procurement processing, parts reservation management, goods receipt processing, cost accrual management, master data maintenance, mailbox management, account registration, preventive maintenance reporting, vehicle servicing coordination, payment request processing, order-to-cash support, overtime report review, credit term evaluation, accounts receivable support, incentive calculation
Preferred skills
SAP, Service Max
Technologies
SAP, Service Max, MS Office (Excel, Word, Outlook)
Responsibilities
Process purchase requisitions for direct and indirect procurement; manage parts reservations and coordinate with logistics; process goods receipts against service reports; review and maintain accurate costing information; maintain and update master data records; manage team mailbox rotation; support customer and vendor account registrations; prepare preventive maintenance summary reports; liaise with front-line service personnel for vehicle servicing; raise Global Payment Request forms; partner with Order-to-Cash team; review automated overtime reports; evaluate credit term extension requests; work with Accounts Receivable teams; compute quarterly incentive reward calculations.
Seniority
Entry level