Fire Customer Care Sales Representative
Core
Manage retention and grow sales within an assigned fire customer base and territory, focusing on preventative maintenance contracts and recurring service agreements.
Role type
Account Manager / Sales Representative
Builds
Preventative maintenance contracts and service agreements for fire safety systems
Domain
Building safety / Fire protection services
Required skills
Territory management, customer retention strategies, sales quota achievement, account relationship building, cross-functional partnership, performance tracking
Preferred skills
Sales and customer service experience, knowledge of preventative maintenance contracts, selling intangible services, technical aptitude with Microsoft Office and Salesforce
Technologies
Microsoft Office, Salesforce, Ace, Report to Web
Responsibilities
Manage retention activity across an assigned service agreement customer base, grow and protect sales within territory, serve as primary point of contact for assigned customers, identify customer needs and develop sales strategies, partner with district operations to support service delivery, track progress and share performance metrics
Seniority
Individual Contributor, mid-level