Area Service Operations Enablement Leader
Core
Translate North America service strategy into local market action to drive profitable growth in HVAC service sales across a North America Area.
Role type
Senior enterprise leadership (influence-based, no direct reports)
Builds
Service volume, recurring revenue, retention, and margin performance for commercial HVAC and building systems
Domain
Commercial HVAC, building systems, thermal management, energy efficiency
Required skills
Strategic planning, revenue growth, margin optimization, CRM management, sales coaching, financial acumen, change leadership, stakeholder management, data analysis, operational cadence
Preferred skills
HVAC technical knowledge, matrix organization leadership, succession planning, complex B2B sales
Technologies
CRM systems, forecasting tools, pipeline management software
Responsibilities
Translate service growth strategy into market execution plans, diagnose performance gaps and align corrective actions, lead weekly/monthly/quarterly sales management cadence, drive pipeline sufficiency and forecast accuracy, coach leaders on sales behaviors and accountability, partner with service operations to align capacity and execution, build relationships with executive stakeholders, adopt and scale service sales motions and SOPs across local markets
Seniority
Senior, hands-on IC with strategic influence