HVAC Truck Based Service Manager
Core
Lead HVAC truck-based service operations, driving profitability, customer account growth, and team performance for a fleet of technicians.
Role type
Senior Service Manager (HVAC/Building Controls)
Builds
Service business execution, warranty resolution, and customer account profitability
Domain
HVAC and Building Controls industry
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
HVAC or building controls technical training, management experience, team scheduling, customer relationship management, safety program compliance, budgeting and forecasting, financial accounting, MS Office proficiency
Preferred skills
Diploma in Electronic or Mechanical Systems, prior HVAC service management experience
Technologies
MS Office, Windows environment
Responsibilities
Set and monitor goals for customer account gross margin and profitability; drive Labor & Materials growth through technicians and team leads; lead execution of service business including warranty issues; procure and manage fleet and tools inventory; supervise and audit service delivery processes; review and approve L&M quotations; manage budgeting, forecasting, and accounts payable/receivables; maintain staffing levels and conduct performance reviews; ensure safety performance and program compliance
Seniority
Senior, hands-on IC with management responsibilities