Analista de Operações de Campo I
Core
Field Operations Analyst I responsible for managing and monitoring technical field teams' routes, dispatching daily operational activities, and analyzing operational data to support decision-making.
Role type
Junior field operations analyst
Builds
Field service operations and resource allocation
Domain
Field services / Operations
Deliverable
dashboards & analysis
Required skills
Route management, Dispatching, Field team management, Service provider management, Operational KPI monitoring, Advanced Excel, Data analysis, SLA compliance, Resource planning
Preferred skills
Field operations experience, Service order monitoring, KPI monitoring (response time, SLA, resource availability, productivity)