Analista de Outbound - Mercado Envíos
Core
Generate standardized dashboards to deepen operational understanding, monitor operational and experience indicators, and identify improvement opportunities within Mercado Envíos logistics.
Role type
Operations Analyst (Logistics)
Builds
Standardized operational dashboards and KPIs for logistics network performance
Domain
Logistics / E-commerce / Latin America
Deliverable
dashboards & analysis
Required skills
SQL, Teradata, Tableau, Microsoft Office, Data Analysis, Operational Monitoring, Process Standardization
Responsibilities
Generate standardized dashboards for operational understanding, Monitor operational and experience indicators, Collaborate on standardizing operational processes and guidelines, Manage operational incidents and escalations, Improve operational performance by creating new KPIs
